Lobby Host

BCC Hospitality Services • Miami, FL

1d • Onsite

About The Position

This role supports the Guest Experience team to create authentic and memorable experiences for our guests that distinguish us from other hotels. We prioritise our guests in every aspect of their journey with us. Those who are passionate about meeting new people, making a spontaneous impression, and think out of the box will enjoy this role.

Requirements

• Must be able to lift or carry up to 50lbs
• Be able to speak, read, write in English
• Attentive, friendly, helpful, and courteous
• Adaptable Thinkers
• Feedback Enthusiasts
• Passionate Pioneers

Nice To Haves

• Speak a second language
• Have previous experience in a similar position

Responsibilities

• Greets and welcomes all hotel guests
• Assists hotel guests with their luggage and belongings; delivery of parcels, packages, messages to guest rooms; “Room/check-in” guests following all EAST Miami standard
• Assist the front desk during times of high-volume
• Performs all duties of Door Attendants
• Provides guests with accurate directions to area attractions, daily hotel events, and complete off property runs for guests as requested

Benefits

• Dine at our team Canteen and save on meals!
• COMPLIMENTARY room nights at all of our hotels
• comprehensive medical, dental, vision benefits, along with annual medical check-ups.
• Discounts at our restaurants and bars.
• Discounted transportation passes and parking nearby.
• annual paid Fun Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed