Lobby Ambassador

Compass Group•New York, NY

22h•$30 - $32•Onsite

About The Position

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. The Lobby Ambassador serves as the first point of contact for visitors, clients, and employees, creating a professional, polished, and welcoming atmosphere in the lobby area. This role is responsible for managing daily front desk operations, delivering outstanding customer service, coordinating visitor access, and ensuring the smooth and secure flow of foot traffic throughout the facility. The ideal candidate is friendly, attentive, organized, and committed to making every guest feel valued.

Requirements

Warm, welcoming, and professional demeanor
Strong interpersonal and communication skills
High attention to detail and organizational skills
Ability to handle multiple tasks with grace and efficiency
Reliable, punctual, and proactive in addressing daily needs

Responsibilities

Greet all guests and employees warmly and professionally upon arrival.
Manage check-in and check-out processes using digital visitor systems.
Issue visitor badges and enforce access control procedures in line with company policies.
Keep the lobby and front desk area clean, organized, and visually presentable at all times.