Mason Street Grill Host - Part Time

The Marcus Corporation•Milwaukee, WI

About The Position

Mason Street Grill is seeking a dedicated Host to create memorable dining experiences and uphold the restaurant’s reputation for outstanding hospitality, exceptional cuisine, and warm, genuine service. The role welcomes guests and supports a smooth dining experience from arrival through departure in a fast-paced, upscale restaurant environment.

Requirements

  • Passion for hospitality and excellent communication and guest service skills.
  • Ability to stay organized and composed while managing multiple priorities in a fast-paced restaurant environment.
  • Professional appearance and demeanor, with the ability to create welcoming experiences for diverse guests.
  • Strong attention to detail and confidence using reservation and seating management systems.
  • Flexible availability, including evenings, weekends, and holidays.

Nice To Haves

  • Previous host, customer service, or hospitality experience.

Responsibilities

  • Welcome guests with genuine hospitality, create a positive first impression, and provide exceptional service from arrival through departure.
  • Manage reservations, waitlists, and seating arrangements to maintain efficient table flow and enhance the guest experience.
  • Answer phone calls and respond to guest inquiries with accurate information about dining options, hours, special events, and restaurant offerings.
  • Coordinate with servers, bussers, and managers to support smooth restaurant operations and accommodate guest needs and special requests.
  • Maintain a polished host stand and entrance area and ensure guests are seated promptly and professionally.

Benefits

  • Competitive pay
  • Early wage access
  • Paid time off
  • Discounted on-site self-parking
  • 401(k) employer match
  • Access to Employee Assistance Programs
  • Career growth opportunities, including transfers between properties while maintaining service longevity
  • Complimentary, well-balanced meal every shift
  • Room discounts at Marcus Hotels & Resorts, Historic Hotels of America, and Preferred Hotel properties
  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, and spas, and discounted movie tickets at Marcus Theaters
  • Health and benefit packages are available for full-time associates
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