Host - TAO Restaurant Los Angeles

Tao Group Hospitality•Los Angeles, CA

About The Position

The Host at TAO Restaurant Los Angeles guides guests to appropriate tables as directed by the maître d’ and interacts with guests, team members, and supervisors in a polite, courteous, and hospitable manner. The role focuses on anticipating guest needs, maintaining an orderly entrance and front desk, handling reservations and calls, and supporting opening, closing, and service procedures. Hosts attend meetings and training, contribute to a positive and professional team environment, and complete additional tasks as assigned. The position requires previous hospitality experience, previous host experience, and experience in a high-volume restaurant, nightclub, or lounge. Training includes Tao Group Hospitality in-venue host person training. The work may take place in an office, casino, nightclub, bar, lounge, and/or restaurant environment, with varying noise, crowds, and smoke. The role may involve extended hours, irregular and evening shifts, weekends, and holidays.

Requirements

Previous hospitality experience.
Previous host person experience.
Experience in a high-volume restaurant, nightclub, or lounge.
Ability to write, read, and communicate verbally.
Ability to print legibly for team members, management, and guests.
Ability to stand for extended periods and move quickly.
Ability to push and lift up to 75 lbs. with or without assistance.
Ability to maintain positive energy, a professional appearance, and confidentiality.
Ability to work effectively with internal and external customers, managers, and coworkers in a professional and courteous manner.
Ability to handle a fast-paced, busy, and somewhat stressful environment.
Ability to work extended hours and irregular shifts; evening, weekend, and holiday work may be required.

Responsibilities

Anticipate and accommodate guest needs.
Maintain the cleanliness and orderliness of the entrance area.
Follow Department of Health and company sanitation standards.
Take and process guest reservations.
Assist with incoming calls and answer guest questions.
Check guests’ coats and other belongings where applicable.
Set up the front desk area and perform side-work and opening and closing procedures as directed by management.
Ensure appropriate menus are printed and ready for service, and menu books are organized with current menus.
Collect menus throughout the venue during the shift.
Report breakage and damage to equipment or furniture to management immediately.
Attend and participate in daily pre-service meetings, training sessions, and departmental meetings.
Learn by listening to and observing team members, sharing knowledge, and leading by example.
Maintain a positive and professional attitude and demonstrate knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
Work as part of a team and provide help and support to fellow team members.
Complete additional tasks as assigned.