Host

Huse Culinary•Indianapolis, IN

About The Position

The Host delights guests, serves as the face of the company, and helps ensure a smooth dining experience from arrival through departure. A typical shift includes greeting and escorting guests, managing wait times, answering phones, taking reservations, operating and troubleshooting reservation software, and staying current on menu options, specialties, and menu deviations.

Requirements

  • Excellent communication, multitasking, and organization skills in a fast-paced environment.
  • Strong attention to detail and professional maturity.
  • Strong customer service and communication skills.

Nice To Haves

  • High-volume restaurant experience preferred.

Responsibilities

  • Welcome guests with a genuine, delightful smile and interact with them as they arrive and leave to support a positive dining experience.
  • Use guests’ names whenever possible.
  • Identify special occasions and extend appropriate wishes.
  • Escort guests to their tables and manage wait times.
  • Answer phones and take reservations.
  • Operate and troubleshoot reservation software.
  • Stay current on menu options, specialties, and menu deviations.
  • Support coworkers and work well with employees and managers.
  • Use communication, multitasking, organization, attention to detail, and professional maturity in a fast-paced environment.
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