Holeman and Finch Public House: Host

Hopkins and Company • Atlanta, GA

2d • Onsite

About The Position

Holeman and Finch Public House is seeking talented and experienced hosts to join their team. The role involves engaging with guests, creating a welcoming atmosphere, and managing the flow of service. Hosts will greet guests, guide them through the space, introduce menus, and actively address guest needs and questions. They will also serve as a key communicator with the front-of-house team, relaying important information such as allergies and special requests to managers and servers.

Requirements

• Must be 18 years of age or older
• 1+ year(s) of relevant host experience
• OpenTable experience preferred
• Excellent communication skills, via phone and in person
• Able to stand for long periods of time; occasionally kneel, bend, and crouch as required to reach items at varying height levels
• Able to work in a fast-paced environment calmly and effectively

Nice To Haves

• Has a passion for restaurant hospitality with a willingness to continue education
• Has a kind, friendly, and welcoming attitude with a desire to serve others and provide memorable hospitality
• Works constructively with their teammates, celebrating one another and lending a helping hand
• Maintains an awareness of current marketing initiatives and website content
• Demonstrates our core values of integrity, passion, respect, and curiosity

Responsibilities

• Greeting and seating guests
• Managing reservations and maintaining an updated reservation book with dining flow to ensure accurate turn times and wait lists
• Setting up the restaurant in preparation for and during service
• Work as a team player, helping your fellow team with guest interactions and duties to contribute to a positive working environment
• Possess the ability to positively and proactively handle guest concerns
• Able to prioritize multiple tasks and openly communicate with your manager and fellow service team about next steps
• Consistent adherence to the uniform policy
• Reports for duty on time and manages one’s shift, communicating with the management team when leaving their station for breaks or family meal

Benefits

• Competitive pay based on experience with performance-based raises and promotions
• Medical, dental, vision, life and short-term disability for eligible full-time employees
• 25% discount at all Hopkins and Company restaurants
• 10% discount at all Hopkins and Company retail shops
• Ongoing training and education opportunities
• Daily family meal
• Employee referral bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed