Cafe Lunette - Host / Server Assistant

The Armour Group Limited•Halifax, NS

9d•Onsite

About The Position

Under the direction of the General Manager, Café Lunette is seeking a Host/Hostess and Server Assistant responsible for creating a warm and welcoming first impression for all guests, supporting the service team and ensuring a seamless flow of service and overall cleanliness of the restaurant.

Requirements

A valid Serve Right Certification
Ability to remain calm under pressure while working in a fast-paced environment
Organizational skills
Ability to take direction and prioritize a variety of tasks at once
Strong oral communication skills
High level of product knowledge

Nice To Haves

Previous experience in a similar restaurant is considered an asset

Responsibilities

Effectively manage reservations and walk-ins to maximize seating capacity
Communicating with servers, bartenders and managers to maintain proper guest flow throughout the restaurant
Escorting guests to their table, engage them in conversation and seat them accordingly
Developing a briefing sheet before each shift that will inform co-workers of shows/concerts, special events and nbs as well as special requests for birthdays, anniversaries etc
Possessing a working knowledge of the restaurant trade area (location, surroundings, nearby attractions, directions, etc.)
Ensuring that the front entrance, host stand and surrounding areas are fully stocked and free from clutter and debris
Knowing all table numbers and maintain awareness of which servers are in each section
Maintaining the cleanliness of assigned areas by completing checks regularly throughout shift
Following all food safety standards and systems
Assisting with food running, ensuring that plates arrive to the proper guest (no auctioning off)
Communicating with servers and hosts to maximize seating
Practicing a high level of floor awareness and clearing/cleaning as required
Emptying garbage, changing linen bags, and disposing of garbage and recycling
Communicating to all servers any comments or information providing by guests to ensuring a positive, memorable experience
Such other related duties and responsibilities as may be required from time to time.