Victoria Cafe Host

Omni Hotels & Resorts • Toronto, ON

13h • CA$26 - CA$29 • Onsite

About The Position

Victoria Cafe is seeking a Cafe Host to manage guest relations and ensure a smooth dining experience. Responsibilities include answering phone calls, welcoming and seating guests, managing reservations, and maintaining dining room standards. The ideal candidate will have strong customer service skills, be adept at problem-solving, and work well within a team.

Requirements

• Complaint Resolution
• Creative Problem-Solving
• Customer Relations & Service
• Task Prioritization
• Active Listening Methods
• Team Collaboration

Responsibilities

• Courteously answer phone calls, welcome and seat guests, and present menus
• Prepare seat arrangements and organize reservations to ensure guest satisfaction
• Monitor dining room for proper cleanliness and supply levels
• Follow up with diners to ensure their satisfaction and address any additional requests
• Greeted and escorted customers to their table as soon as seating was available
• Completed various dining room tasks while providing excellent customer service
• Answered and directed phone calls as needed

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed