Host Person - Food Cavanaughs

Casino and•Evansville, IN

3d•Onsite

About The Position

The Host Person is responsible for welcoming guests, managing seating, and contributing to the overall dining experience. This role requires a professional attitude, knowledge of the menu and promotions, and the ability to handle guest inquiries and seating arrangements efficiently. The position operates within a 24/7 casino environment and requires adherence to company policies and service standards.

Requirements

Must be able to lift to 25 lbs.
Must be able to push, pull, grasp, reach, stoop, bend, twist and climb up and down stairs.
Ability to learn and utilize computerized reservation/seating/paging system.
Must be able to learn and operate a Point-of-Sale system.
Must be able to stand and walk for prolong periods of time (7+ hours).
Must be able to understand and communicate in English.
Comply fully with the company’s safety policies and procedures.
Always follow the Company Service Standards model.
Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.

Nice To Haves

Knowledgeable of the company’s internal controls, policies, and procedures.

Responsibilities

Welcome each guest with a smile and personalized greeting.
Acknowledge each guest as they are leaving with genuine appreciation.
Maintain a high standard of personal hygiene and appearance.
Maintain a businesslike, professional attitude at all times.
Have a working knowledge of the menu, promotions, special events, and other pertinent information.
Seat guests in such a manner that they receive the best service possible.
Answer telephone inquiries as per company policies.
Help bussers set and clear tables.
Contribute to general housekeeping in areas such as the floor in foyer, windows/glass in front, host stand area, menus and menu covers.
Be knowledgeable of the company’s internal controls, policies, and procedures.
Lift to 25 lbs.
Push, pull, grasp, reach, stoop, bend, twist and climb up and down stairs.
Learn and utilize computerized reservation/seating/paging system.
Learn and operate a Point-of-Sale system.
Stand and walk for prolonged periods of time (7+ hours).
Understand and communicate in English.
Comply fully with the company’s safety policies and procedures.
Follow the Company Service Standards model.
Be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
Perform other duties as assigned.