Host Person
About The Position
Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional hospitality. Our hotels combine classic and modern design, farm-to-table restaurants and energized bars, three beautiful marinas and the iconic Humphreys Concerts by the Bay entertainment venue. At Bartell Hotels you will find a team of incredibly friendly people who are committed to exceeding guest expectations every day. The Bartell Hotels culture emphasizes respect, pride, teamwork and development. When you work at Bartell Hotels, you are encouraged to think entrepreneurially, and you are empowered to perform and show leadership in ways that can help advance your career. We often look within to promote deserving colleagues at all levels. Bartell Hotels embraces colleague diversity, inclusion and equity, and is firmly committed to respecting and appreciating each colleague. Bartell Hotels is an equal opportunity employer.
Requirements
- Deliver an excellent first and last impression to all guests
- Provide accurate information over the phone and in person in a friendly and efficient manner
Responsibilities
- Greet all guest in a pleasant and attentive manner
- Work with customers to exceed expectations and answer all questions
- Answer phones promptly and be knowledgeable on all current activities of the restaurant and bar
- Accountable for controlling the smooth and steady flow of customers in the restaurant.
- Maintain awareness of reservations, mapping out the floor plan being mindful of seating rotations
- Present menus and inform guests who their server will be
- Keep track of the customer counts and table seating times
- Make sure servers are aware that they have a new table and make sure they are ready
- Let a manager know if there is a need for a wait or table touch
- Maintain familiarity of the menu to be able to answer questions of waiting guest and phone calls, as well as being able to take to go orders as needed
- Acquires a working knowledge of hotel, in-house facilities, and local information to respond to customer questions in these areas as required
- Other duties may be assigned as needed
Benefits
- Discretionary Tips will be part of compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
