Host Person - Food Cavanaughs

Bally's Chicago•Evansville, IN
•$13•Onsite

About The Position

The Host Person is responsible for welcoming guests, managing seating, and contributing to the overall dining experience. This role operates within a 24/7 casino environment and requires adherence to company policies, service standards, and safety procedures. The position involves direct guest interaction, menu knowledge, and the use of various operational systems.

Requirements

  • Must be able to lift to 25 lbs.
  • Must be able to push, pull, grasp, reach, stoop, bend, twist and climb up and down stairs.
  • Ability to learn and utilize computerized reservation/seating/paging system.
  • Must be able to learn and operate a Point-of-Sale system.
  • Must be able to stand and walk for prolong periods of time (7+ hours).
  • Must be able to understand and communicate in English.
  • Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.

Nice To Haves

  • Knowledge of the menu, promotions, special events, and other pertinent information.
  • Knowledgeable of the company’s internal controls, policies, and procedures.

Responsibilities

  • Welcomes each guest with a smile and personalized greeting.
  • Acknowledges each guest as they are leaving with genuine appreciation.
  • Maintains a high standard of personal hygiene and appearance.
  • Maintains a businesslike, professional attitude at all times.
  • Has a working knowledge of the menu, promotions, special events, and other pertinent information.
  • Seats guests in such a manner that they receive the best service possible.
  • Answers telephone inquiries as per company policies.
  • Helps bussers set and clear tables.
  • Contributes to general housekeeping in such areas as the floor in foyer; windows/glass in front; host stand area; maintenance checklist; menus and menu covers.
  • Knowledgeable of the company’s internal controls, policies, and procedures.
  • Must be able to lift to 25 lbs.; and be able to push, pull, grasp, reach, stoop, bend, twist and climb up and down stairs.
  • Ability to learn and utilize computerized reservation/seating/paging system.
  • Must be able to learn and operate a Point-of-Sale system.
  • Must be able to stand and walk for prolong periods of time (7+ hours).
  • Must be able to understand and communicate in English.
  • Comply fully with the company’s safety policies and procedures.
  • Always follow the Company Service Standards model.
  • Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
  • Other duties may be assigned at any time.

Benefits

  • 401(k)
  • 401(k) matching
  • Medical, Dental, & Vision insurance
  • Flexible spending account
  • Employee assistance program
  • Employee discounts
  • Free parking
  • Life insurance
  • On-the-job training
  • Paid time off
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