Host/Hostess- Brazos PTK

Pyramid Global Hospitality•College Station, TX

3d•Onsite

About The Position

The Host/Hostess will greet guests entering the restaurant and seat them in a timely manner. They set the tone for the guest’s experiences and are responsible for supporting the entire operation when time allows. This role is part of the Texas A&M Hotel and Conference Center, managed by Pyramid Global Hospitality, which emphasizes 'Howdy Hospitality' and the Aggie Path of P.R.I.D.E. (Positivity, Respect, Integrity, Dedication, Excellence). The company culture focuses on making a difference and creating memorable experiences.

Requirements

High school diploma or equivalent.
One year of restaurant experience.
Good food and service knowledge.
Pleasant personality and professional welcoming presentation.
Excellent communication skills.
Must be available and expected to work Texas A&M football game days, Ring Days, graduations, and other high occupancy times due to special events.
Weekend availability required.

Responsibilities

Greet and interact with guests in a friendly and professional manner.
Seat all guests in a timely and courteous fashion.
Clear extra settings if not needed.
Present menu to each guest.
Answer telephone and take reservations using professional language.
Volunteer Conference information to guests.
Be knowledgeable about other restaurants, shops, and locations on the property and about current/upcoming events.
Keep work area/podium clean and organized.
Ensure menus are wiped down at the end of each shift and replaced if wrinkled or soiled.
Communicate with kitchen and staff to ensure a steady flow of dining guests.
Maintain a waiting list of guests.
Know what tables are available, who is covering each section, and how to seat guests alternately in each section.
As time allows, walk around the restaurant, and check on guests.
Refill water, push in stools, wipe down high tops, always keeping an eye on the entrance of the hotel.

Benefits

Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training and development opportunities
401k with a company match and immediate vesting after 90 days of service
Access to multiple free wellness platforms such as SupportLinc and Ramsey SmartDollar for you and all members of your household
Extensive training programs for hospitality and non-hospitality skillsets
Pet insurance discounts
Discounts at hundreds of properties nationwide in the Pyramid Global portfolio
Medical, dental, vision, and other supplemental benefits like identity theft, legal assistance, and life insurance
Tuition/education reimbursement eligibility after 12 months of service