Host/Hostess (Full Time And Part Time)
About The Position
Responsible for seating residents in the dining room. Handles customer service situations as they arise. Helps create an overall enjoyable dining experience and promotes a safe, clean and neat environment for guests and other associates. Supervises the activities of food-service associates in the dining room to ensure proper customer service, food handling and sanitation procedures are followed. Helps train new food-service team members. Supervises the closing of the assigned dining room; ensures side work and station setup is properly completed. Demonstrates knowledge of emergency safety procedures and helps evacuate guests to safety in the event of fire or other emergency. Assists with service, including occasional bussing and food service, while maintaining safe food handling and sanitation standards. May be asked to operate equipment, including but not limited to fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines. Works with staff of other departments to perform job duties and during special events or functions.
Requirements
- Previous customer service and administrative experience preferred.
Nice To Haves
- Previous customer service and administrative experience
Responsibilities
- Promptly and warmly greets and directs guests to their tables based on availability or desired seating arrangements.
- Helps create an overall enjoyable dining experience and promotes a safe, clean and neat environment for guests and other associates.
- Exhibits exceptional communications skills.
- Gets along well with others, demonstrates flexibility and patience; possesses an interest in people.
- Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
- Supervises the activities of food-service associates in the dining room to ensure proper customer service, food handling and sanitation procedures are followed.
- Helps train new food-service team members.
- Supervises the closing of the assigned dining room; ensures side work and station setup is properly completed.
- Demonstrates knowledge of emergency safety procedures and helps evacuate guests to safety in the event of fire or other emergency.
- Assists with service, including occasional bussing and food service, while maintaining safe food handling and sanitation standards.
- May be asked to operate equipment, including but not limited to fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
- Works with staff of other departments to perform job duties and during special events or functions.
- Performs other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
