Host-Hostess - Sundrop Restaurant

Crescent Careers•Saint Petersburg, FL

8d•Onsite

About The Position

The Host-Hostess position at Sundrop Restaurant requires a self-starting individual with an even disposition who can maintain a professional appearance and manner. This role involves excellent communication skills with guests, a willingness to assist coworkers, and the ability to manage various tasks effectively. The ideal candidate will have a strong understanding of menu items and the ability to navigate a busy dining room while handling customer concerns with a positive attitude. This position requires availability for a variety of shifts, including weekends.

Requirements

Restaurant experience preferred.
Ability to communicate in English.
Self-starting personality with an even disposition.
Always maintain a professional appearance and manner.
Can communicate well with guests.
Willing to “pitch-in” and help co- workers with their job duties and be a team player.
Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials.
Ability to remember, recite and promote the variety of menu items.
Ability to move throughout a crowded room to seat guests.
Ability to effectively deal with customer complaints and concerns in a friendly and positive manner.
Ability to establish and maintain effective working relationships with associates, customers and patrons.
Organizational and time management skills.
Availability for a variety of shifts, which may include weekends.
Thorough knowledge of food and beverage products, proper preparation and presentation of foods and beverage items.

Responsibilities

Communicate well with guests.
Pitch-in and help co-workers with their job duties.
Be a team player.
Comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials.
Remember, recite and promote the variety of menu items.
Move throughout a crowded room to seat guests.
Effectively deal with customer complaints and concerns in a friendly and positive manner.
Establish and maintain effective working relationships with associates, customers and patrons.
Prepare signage for catering functions.
Create special themes and menus.
Effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.