Host / Hostess

Acts Retirement-Life Communities•Vero Beach, FL

About The Position

Acts is seeking a Host / Hostess to help residents and guests have a positive dining experience. The role includes welcoming and seating diners, providing menus, and answering initial questions. The host also answers phone calls, coordinates call-ahead seating, manages walk-ins using reservation software, and processes charges or meal credits through a point-of-sale (POS) system. This position requires compliance with Florida’s Care Provider Background Screening process. Acts is an equal opportunity employer and provides reasonable accommodations for candidates with disabilities during the hiring process.

Requirements

  • High school diploma or equivalent.
  • Compliance with Florida’s Care Provider Background Screening process.

Nice To Haves

  • Prior customer service experience in the hospitality industry is preferred.

Responsibilities

  • Seat residents and guests and provide menus.
  • Answer initial questions from residents and guests.
  • Answer the phone and coordinate call-ahead seating.
  • Manage walk-ins using reservation software.
  • Process charges and/or meal credits using the point-of-sale (POS) system.

Benefits

  • Next-day pay through the PayActiv benefit.
  • Tuition reimbursement.
  • Commuter benefits.
  • Scholarship awards.
  • Professional development programs.
  • University partnerships.
  • Referral and discount programs.
  • Appreciation events.
  • Wellness initiatives.
  • Medical, prescription, dental, and vision health benefits.
  • Flexible spending accounts.
  • Life insurance.
  • Disability programs.
  • 401(k) plan with a 4% company match after one year of employment.
  • Paid time off and holidays.
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