Restaurant A Host/Hostess

The Hoffman Hotel Basalt Aspen, Tapestry Collection by Hilton (Crestline Hotels and Resorts)•Basalt, CO

46d•$20 - $20•Onsite

About The Position

The Host/Hostess position will be responsible for greeting and seating guests for breakfast service. This role requires the ability to think on your feet while maintaining a professional and friendly demeanor. After seating guests, the host will prepare them for their dining experience and may assist with serving coffee or beverages. This position also involves ensuring equitable table rotation among servers.

Requirements

High school diploma or GED preferred.
Previous service experience preferred.
Must be able to follow directions and get along well with others.
Must be TIPS, CARE (or equivalent) certified, or become certified by the first day on the job.

Responsibilities

Greet and seat guests for breakfast service.
Ensure equitable table rotation among servers.
Prepare guests for their dining experience and assist with beverage service.
Check restaurant for proper set-up upon arrival.
Check micro machines to ensure they are set to the proper menu.
Fill out floor plan by checking station rotation chart and assign sidework schedule.
Post floor plan at host stand.
Fill out menu class form, gather specials and daily information, and conduct menu class.
Seat guests following a rotation of stations and issue menus.
Remove extra silverware if there is an extra seat and no DRA.
Record number of guests on guest flow chart per station and mark the next in rotation.
Be familiar with micro procedures.
Check opening sidework before sending servers on break.
Set micro machines to the next shift’s menu and turn machines off.
Be familiar with hotel facilities, their location, and hours of operation, or where to direct guests.
Know directions to get to the hotel.
Carry out all reasonable requests by management that the employee is capable of performing.