Restaurant A Host/Hostess

Ohio University Inn & Conference Center (Crestline Hotels and Resorts)•Athens, OH
•Onsite

About The Position

The Host/Hostess position will be responsible for greeting and seating guests for breakfast service. This role requires the ability to think on your feet while maintaining a professional and friendly demeanor. The host will also prepare guests for their dining experience and may assist with serving coffee and beverages.

Requirements

  • Must be able to think on your feet.
  • Must maintain a professional and friendly demeanor.
  • Must be able to follow directions.
  • Must get along well with others.
  • Must be TIPS, CARE (or equivalent) certified, or become certified by the first day on the job.

Nice To Haves

  • High school diploma or GED preferred.
  • Previous service experience preferred.

Responsibilities

  • Greet and seat guests for breakfast service.
  • Manage table rotation among servers to ensure equitable distribution.
  • Prepare guests for their dining experience and assist with beverage service.
  • Check restaurant for proper set-up upon arrival.
  • Verify micro machines are set to the proper menu.
  • Fill out floor plan, assign sidework schedule, and post it at the host stand.
  • Gather specials and daily information for menu class.
  • Conduct menu class.
  • Seat guests following station rotation and issue menus.
  • Record guest numbers and track station rotation.
  • Be familiar with micro procedures.
  • Check opening sidework before servers go on break.
  • Set micro machines for the next shift and turn them off.
  • Be familiar with hotel facilities, their locations, and hours of operation.
  • Provide directions to hotel facilities or information sources.
  • Follow all reasonable requests from management.
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