Host / Greeter

Discovery Land Company•Nashville, TN

2d•Onsite

About The Position

Troubadour Golf & Field Club is seeking a Host / Greeter to join the Food & Beverage Department. The Host / Greeter is responsible for the first impression when members and guests walk into our dining facilities, and has the distinct ability to have a direct impact on the experience of our members and guests. The Host / Greeter will assist members with their reservations, taking them to their assigned tables, and assisting the Food and Beverage staff as needed. In this role, you will be part of creating the Discovery Land Company experience for our members and fellow employees.

Requirements

High school diploma or equivalent.
At least six (6) months of experience in a fine-dining or high-volume environment at a high-end restaurant, resort, or private club.
Knowledge of HACCP & local food safety standards; possesses or can obtain State Food Safety Certificate.
Knowledgeable of food and beverage operations.
Extraordinary attention to detail, quality and service.
Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
Ability to work in a team environment.
Ability to stay calm and focused during the busiest of times.
Ability to read, write, speak, and understand English; additional languages preferred.
Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.

Responsibilities

Welcome members and guests at the door with a smile and warm greeting, using guest name whenever possible.
Maintain eye contact and correct posture.
Manage reservations and walk-in’s in an organized fashion.
Schedule reservations over the phone, email, or in person requests.
Ensure all members and guests with reservations have their required table before arrival.
Lead guest to appropriate table according to number of guest.
Thank guests and members for their patronage and invite them to return.
Assist is seeing all club policy, procedures, and standards are being met by all staff.
Any other duties as assigned.