Host/F&B Supervisor

Pyramid Global Hospitality•Roanoke, VA

19h•Onsite

About The Position

Pyramid Global Hospitality is seeking a motivated and analytical Host/Food and Beverage Supervisor to join their team at The Hotel Roanoke & Conference Center. This role involves assisting in leadership to achieve operational goals, ensuring efficient operations, and improving current models. The supervisor will manage in a manner consistent with the company's mission, operating philosophy, standards, and values. The Hotel Roanoke & Conference Center is a historic, Tudor-style hotel with 329 guest rooms and over 63,000 square feet of event space, offering a blend of luxury, comfort, and charm.

Requirements

Previous experience working at a Restaurant in a luxury hotel and or full service resort.
Knowledge of Micros.
Ability to make quick decisions in high stress situations.
Excellent customer service skills.
Pleasant and positive personality.
Well organized.

Responsibilities

Attend weekly meetings, relaying information about upcoming events to staff under his/her supervision.
Supply information about the capabilities and programs to other departments and clients or potential clients.
Respond to needs and requests of guests and potential guests.
Ensure that implementation and maintenance of standards of food, beverage and service quality are commensurate with a first-class operation.
Implement effective cost controls for food, beverage and labor.
Utilize the systems for inventory, receiving and product utilization (product cost).
Lead by following the standards of productivity for food & beverage personnel.
Create a comfortable atmosphere to encourage committed and loyal employees.
Assist with hiring and training programs for food and beverage personnel.
Assist in the other Food and Beverage outlets in whatever capacity needed.