F&B Host/ess
About The Position
Food & Beverage Host/Hostess will greet and welcome hotel guests and ensure servers are aware of guest seated in their section. Set up the coffee bar in the lobby by 6:00AM, properly restock with 3 freshly brewed coffee urns, coffee cups, lids, assortment of sugar, milk, stirrers and cream. Clean all the menus and set them out on the bar Make sure all chairs and tables are clean and properly set up Welcomes guest with proper salutation, inquire their room number and last name, walk them to their table. Let the guest know their server will assist them in a minute On free time assist severs refill coffee and water on the tables If there is no seating available, add guest’s name to the waiting list and have them seat in the lobby until you call them Maintains coffee bar area clean and properly restocked until 10:00AM Knowledgeable about the food & beverage offerings Knowledgeable of hotel amenities Properly closedown coffee bar at the end of the shift, leaving the area clean and organized Clean menus and stored them away Perform additional duties as requested by the supervisor
Requirements
- Honesty
- Collaboration
- Integrity & Loyalty
- Humble
- Innovation
- Analytical
- Flexible
- Problem Solving
- Interpersonal
- Diversity
- Communication
- Multi-Tasking
- Previous experience in a customer service position
- Must be flexible and able to work weekends and holidays
- Able to stoop, kneel, bend at the waist and reach on a daily basis.
- Able to lift and move up to 20 pounds occasionally.
- Punctuality is critical for all positions
- Hours occasionally vary according to business levels
- Ability to stand and or walk around for 4 hours period
Nice To Haves
- Prior hospitality experience a plus.
Responsibilities
- Greet and welcome hotel guests
- Ensure servers are aware of guest seated in their section
- Set up the coffee bar in the lobby by 6:00AM
- Restock coffee bar
- Clean all the menus and set them out on the bar
- Make sure all chairs and tables are clean and properly set up
- Welcomes guest with proper salutation, inquire their room number and last name, walk them to their table
- Let the guest know their server will assist them in a minute
- Assist severs refill coffee and water on the tables
- Add guest’s name to the waiting list if there is no seating available
- Maintains coffee bar area clean and properly restocked until 10:00AM
- Knowledgeable about the food & beverage offerings
- Knowledgeable of hotel amenities
- Properly closedown coffee bar at the end of the shift, leaving the area clean and organized
- Clean menus and stored them away
- Perform additional duties as requested by the supervisor
Benefits
- Medical, Dental and Vision Insurance to all eligible employees
- Company-paid life insurance of $25,000 to all eligible employees
- Matching 401K Retirement Savings Plan (up to 5% of the employee's contribution)
- Seven paid holidays
- Sick pay when eligible
- Company-paid parking
- Employee Assistance Program (EAP)
- Employee Recognition Programs
- Employee Referral Incentive Program
- Transportation allowance
- Dry cleaning services (up to 6 pieces of work clothes per week)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
