Host/Drink Runner

The Original Pancake House•Fishers, IN

4d•Onsite

About The Position

At The Original Pancake House we have a vibrant guest service system. We work together with every team member earning tips regularly. If you are reliable, outgoing and a great team member, come join us! We are looking for guest-focused front of house staff to join our team! You will be bussing tables and assisting our hosts in welcoming guests, seating them in the restaurant, serving drinks, and stocking and maintaining our beverage area. You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests.

Requirements

Weekends Required
Previous restaurant hosting or serving experience preferred, but not required
Friendly and customer-focused personality
Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
Ability to clearly communicate guests’ needs to Servers, Food Runners, Managers, etc.
Ability to effectively communicate on the telephone
Must be able to carry trays or supplies (10-30 lbs.)

Responsibilities

Quickly and efficiently bus and turn tables for the next guests
Greet guests and seat them at tables or in waiting areas, providing guests with menus
Assign patrons to tables suitable for their needs and according to rotation
Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
Manage the flow of guests into the dining areas, provide accurate wait times to incoming guests if appropriate
Creating and pouring drinks according to recipes, and serving them to guests
Stocking, cleaning and maintaining our drink line