Emerald's Host/Cashier

Jamul Casino • Jamul, CA

6d • Onsite

About The Position

This role is responsible for providing friendly, fast, and helpful customer service to all guests and team members. The Host/Cashier will greet and welcome guests, assign seating, and escort them to their tables, following company procedures for seating and maintaining customer flow. They will also participate as a team member with all staff to ensure a smooth operation, respond to telephone inquiries, and meet department uniform and grooming standards. The position requires adherence to all policies, performing duties safely, and other compatible duties as assigned.

Requirements

• Must be at least 18 years of age.
• High school diploma or equivalent
• Must possess excellent interpersonal skills
• Ability to earn and maintain RBS Certification within 60 days of employment.
• Available to work required schedule which may include nights, weekends, holiday, and overtime as needed
• Ability to earn and maintain a current Food Handlers Card
• Ability to earn and maintain TiPS certification
• Must be able to acquire and maintain appropriate gaming license

Responsibilities

• Provide friendly, fast, and helpful customer service to all guests and team members.
• Greet and welcome guests, assign seating, and escort guests to their table.
• Follow company procedures for seating guests including understanding and following station charts and maintaining customer flow and introduction of server.
• Participate as a team member with all servers, bussers, supervisors, and kitchen staff in maintaining a smooth and efficient operation.
• Respond to telephone inquiries including making reservations and taking messages as needed.
• Meet department uniform, appearance, and grooming requirements.
• Must adhere to regulatory, department and company policies.
• Perform all job duties in a safe and responsible manner.
• Perform other job related and compatible duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED