Emerald's Host/Cashier

Jamul • Jamul, CA

5d • Onsite

About The Position

Emerald's Host/Cashier position involves providing friendly, fast, and helpful customer service to all guests and team members. Responsibilities include greeting and welcoming guests, assigning seating, and escorting them to their tables. The role requires following company procedures for seating, understanding station charts, and managing customer flow. Teamwork with servers, bussers, supervisors, and kitchen staff is essential for a smooth operation. The position also handles telephone inquiries, including making reservations and taking messages. Adherence to department uniform, appearance, and grooming standards is mandatory, as is compliance with regulatory, department, and company policies. All job duties must be performed safely and responsibly, with other compatible duties assigned as needed.

Requirements

• Must be at least 18 years of age.
• High school diploma or equivalent
• Must possess excellent interpersonal skills
• Ability to earn and maintain RBS Certification within 60 days of employment.
• Available to work required schedule which may include nights, weekends, holiday, and overtime as needed
• Ability to earn and maintain a current Food Handlers Card
• Ability to earn and maintain TiPS certification
• Must be able to acquire and maintain appropriate gaming license

Responsibilities

• Provide friendly, fast, and helpful customer service to all guests and team members.
• Greet and welcome guests, assign seating, and escort guests to their table.
• Follow company procedures for seating guests including understanding and following station charts and maintaining customer flow and introduction of server.
• Participate as a team member with all servers, bussers, supervisors, and kitchen staff in maintaining a smooth and efficient operation.
• Respond to telephone inquiries including making reservations and taking messages as needed.
• Meet department uniform, appearance, and grooming requirements.
• Must adhere to regulatory, department and company policies.
• Perform all job duties in a safe and responsible manner.
• Perform other job related and compatible duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED