Cashier/Host

SFOCA-Burlingame, CA
Onsite

About The Position

The Host is the "official greeter," representing the restaurant as every guest enters. The Host must make guests feel welcome by smiling, conversing, and assisting with any questions. The Host is also the last person a guest usually has contact with when leaving, and it is the Host's responsibility to ensure a positive last impression by thanking and bidding the guest farewell. Additionally, the host "orchestrates" the flow of the restaurant and must seat guests efficiently in a manner that is fair to employees and conducive to the demands put on the kitchen.

Requirements

  • Ability to understand verbal English, i.e., basic guest questions regarding the menu and facility
  • Ability to write and read basic English
  • Ability to greet and seat customers
  • Knowledge of table settings and service ware.
  • Ability to communicate in a clear and concise manner to fellow coworkers and guests
  • Ability to work in a fast-paced environment and multitask
  • Successfully pass an extensive 10-year criminal background check conducted by the FBI.
  • Successfully pass computerized employment testing and in-person interview
  • 6 months host or server experience

Responsibilities

  • Remain by entrance to restaurant to greet guests and bid them farewell and ring up any grab-and-go food purchases (cash handling is involved)
  • Walk Guests to their tables, maintain an even rotation amongst servers
  • Answer phones, assist passengers with questions
  • Maintain cleanliness of host and entrance area. Maintain quality and availability of menus.
  • Assist servers and server assistants if needed
  • Perform general cleaning tasks in keeping your work area neat, clean, and organized, using standard, approved cleaning products as assigned by the manager.
  • Folding napkins for other meal periods to maintain adequate supplies.
  • Perform any and all other duties asked of you related to the operation of the restaurant
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