Cashier Host-Hostess

Blue Lake Casino•Blue Lake, CA

2d•$0 - $17•Onsite

About The Position

Greet guests with in a prompt, courteous and professional manner and bids farewell upon departure. Performs cage cashier duties according to department policy and procedure. Promotes positive guest relations. Accurately and quickly handles a variety of money transactions. Responsible for an assigned drawer. Handles guests in a professional and friendly manner.

Requirements

Must be at least 18 years of age.
High school diploma required and six months accurate and heavy cash handling experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or Team Members of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Must wear black non-slip shoes.
In friendly, outgoing, polite and courteous at all times.

Nice To Haves

10 key experience preferred.
Obtain TIPS certificate and Guest Service Training within 90 days of employment.

Responsibilities

Greets every guest in a prompt, friendly, courteous and professional manner.
Ensure guest recognition by remembering names, faces, and information that makes each guest feel unique.
Communicates constantly with Servers, Assistant Servers and Management to ensure efficient operations.
Ensures that tables are properly set.
Seats guests in a timely and efficient manner.
Operates cash register. Receives cash from customers in payment for meals. Makes change and issues receipts or tickets to customer. Reads and records totals shown on cash register tape and verifies against cash on hand.
Offers a cordial farewell and thanks guests for dining upon departure.
Perform tasks including bussing tables, seating guests, side work, and duties assigned by management.
Communicate basic knowledge about the casino and hotel, including special events, concerts and promotions.
Knowledgeable of all comp and coupon policies.
Ensures floor is free of spills and debris at all times. Keeps work area clean and neat.
Collects and inspects all menus, discarding all worn ones.
Navigate through POS system and perform transactions such as placing food and beverage orders, typing in modifiers, splitting checks, and providing accurate table numbers and guest count.
Makes coffee and fills fruit juice dispensers.
Perform self-banking duties such as tendering Comps, food Vouchers, credit cards, cash, and other forms of payments. In addition, reconcile paperwork and perform proper drop with minimal variance.
Answers phone properly and promptly giving name of restaurant and identifying self.
Maintains familiarity with menu items and daily specials.
Provides answers and information to customers. Must relay all customer complaints no matter how small.
Safeguards company assets.
Is accountable for responsible money handling procedures.
Is responsible for cleanliness of work area.
Other duties as assigned.
Creates an atmosphere of FUN for all casino guests.
Encourages mutual respect, dignity and integrity with all Team Members, by setting positive examples at all times.
Maintains a professional departmental, company and community reputation.
To provide a safe work environment for Team Members, through compliance with established safety guidelines, identifying potential safety hazards, and reporting it to the appropriate person for proper resolution.
To enforce performance standards, policies and procedures as they relate to the department.
To maintain a consistent, regular attendance record.