Hospitality - Bayfield Cafe

Wonderstate Coffee•Town of Bayfield, WI

1d•$11•Onsite

About The Position

Hospitality is an ambassador for Wonderstate and holds the responsibility for providing our customers with a cafe experience that brings Wonderstate’s core values to life. Hospitality at Wonderstate demonstrates our value of “Excellence. Always.” by preparing and serving high quality coffee and products, maintaining an impeccably clean workspace, and facilitating a hospitality experience that is second to none. Hospitality works closely with Cafe Manager, Front of House and Back of House to achieve the café’s goals.

Requirements

Ability to communicate clearly and promptly with coworkers, customers and vendors
Demonstrate strong multitasking skills.
Clear, friendly communication.
Desire to continually be challenged and grow as a professional.
Passion for ethically sourced, organic, high quality coffee and food, and supporting farmer cooperatives.

Responsibilities

Prepare stellar coffee drinks that convey Wonderstate’s dedication to Excellence. Always.
Provide every customer with a positive experience centered in joy and wonder
Honor relationships within the team by giving and receiving feedback respectfully, expressing gratitude to others, and actively contributing to a positive team environment
Greet guests as they enter the cafe
Take customer orders within the POS system
Process all forms of payments efficiently, accurately and honestly
Provide efficient and personable customer service
Knowledge of Wonderstate coffees, café drinks, and food products (including dietary restrictions).
Brew and maintain batch coffee, as well as hot and iced teas.
Knowledge of merchandise (especially the brewing equipment).
Stock disposables and set up bar areas for service and throughout the shift.
Wash and keep dishes and glassware stocked.
Setup dairy & sugar station.
Stock silverware.
Package bakery food items.
Maintain cleanliness of bar space, dining area and merchandise area; along with other areas within the cafe
Take out trash from the bar & dining area.
Setup and breakdown of outdoor patio space. Proper storage of patio furniture.
Follow Food Safe Serve and state sanitation guidelines
Identify regular customers
Exemplify the core values of Wonderstate Coffee.