Oxford Exchange - Hospitality Supervisor

Oxford Exchange • Tampa, FL

1d • Onsite

About The Position

We are seeking a dedicated and experienced Hospitality Supervisor to join our team. The ideal candidate will possess exceptional leadership skills, a passion for customer service, and the ability to create a welcoming and efficient dining environment. As the Hospitality Supervisor, you will oversee the daily operations of the front of house staff, ensuring that guests receive an outstanding dining experience.

Requirements

• Proven experience in a similar leadership role within the hospitality industry
• Strong organizational and multitasking skills
• Excellent communication and interpersonal skills
• Ability to lead and motivate a team in a fast-paced environment
• Knowledge of food and beverage service standards
• Attention to detail and a commitment to providing exceptional service
• Ability to handle stressful situations and resolve conflicts effectively
• Flexibility to work evenings, weekends, and holidays as required
• Strong computer skills, including Microsoft Office, events/catering software, timekeeping and scheduling software and POS systems.

Nice To Haves

• Additional education in hospitality management is a plus

Responsibilities

• Supervise and coordinate all staff in the dining areas
• Train, mentor, and motivate staff to maintain high service standards
• Ensure that all guests receive prompt, courteous, and attentive service
• Handle guest inquiries, complaints, and special requests with professionalism
• Monitor and maintain the cleanliness and organization of the dining area, bar, and restrooms
• Attend regular staff meetings and training sessions to ensure consistency in service
• Collaborate with the kitchen staff to ensure smooth communication and coordination
• Monitor inventory levels of supplies
• Handle cash and card transactions accurately and manage financial records
• Implement and enforce health and safety regulations to ensure a safe environment for guests and staff

Benefits

• Health, Dental, Life, and Disability Insurance (subject to applicable waiting periods)
• PTO benefit (begin accruing at 10 days off, based on average hours)
• Sick Days & Paid Leave benefit
• Tuition Reimbursement
• 401(k) with matching
• Discounts
• Opportunity for Growth and Advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed