Hospitality Service Coordinator (Part-Time)

Kinema Fitness•Chicago, IL

12d•$25•Hybrid

About The Position

Kinema Fitness is a high-end Corporate Fitness and Wellness Operator seeking a Part-Time Hospitality Service Coordinator in Chicago, IL. This role involves customer service, administrative projects, daily operations, cleaning, and shift coverage, with approximately 15-20 hours per week. The coordinator will provide coverage at various corporate fitness sites as needed and requires a flexible schedule.

Requirements

Exceptional customer service skills.
Outgoing personality.
Positive attitude, friendly, and a team player.
Coachable and professional.
Proficient in Microsoft Office and Google Docs/Sheets.
Comfortable in a fitness environment.
Prior fitness front desk experience preferred.
Flexible schedule.

Nice To Haves

Prior fitness front desk experience.

Responsibilities

Provide exceptional customer service.
Respond to members and answer questions.
Assist with member data, sign-ups, cancels, and phone calls.
Assist managers with administrative tasks or events.
Maintain locker room amenities.
Assist with laundry, including towels and members' laundry service items.
Ensure the front entrance is aesthetically pleasing.
Sign up, check in, and respond to members via email and phone.
Track and maintain inventory of retail, locker room supplies, and facility supplies.
Ensure great customer service to all members and potential members.
Represent Kinema Fitness, the client, and members at the highest levels.
Assist with cleaning the fitness center, re-racking weights, organizing equipment, and maintaining general cleanliness, including the locker room.
Oversee fitness center attendants/additional staff when applicable.
Train new front desk/service coordinators.
Help with events/programs when necessary.
Perform other duties as assigned.