Hospitality Coordinator

Alive and Well Health • Highland Park, TX

2d • Onsite

About The Position

Alive and Well is the largest integrative functional wellness center and spa in Texas with a mission to Empower and Elevate Human Health so that those we serve can live from their highest purpose on the planet. To do this we offer a wide variety of holistic therapies, spa services, retail supplements / skin care products, functional medicine clinic services and pharmacy all under one roof. Our company core values such as “Service in your Heart” and “Collaboration / Team Work” truly speak to the authentic culture at Alive and Well. Not only do we support and elevate the guest in having a high-quality wellness experience – we also provide a work environment that has a family feel and a place you will truly look forward to coming to daily. Alive and Well is seeking Hospitality Coordinators for our flagship Austin location that appreciates an integrative approach as well as our core values.

Requirements

• Friendly, warm and hospitable with our guests
• Demonstrates a confidence and a passion for offering quality guest care
• Ability to be flexible and go with the flow
• Willing to go above and beyond to make the guest experience a great one
• Truly enjoys being a team player and supporting a great work environment
• The ability to multi-task efficiently while maintaining presence and warmth with the guest
• Can easily navigate / learn computer software such as MindBody
• Customer service: 2 year (Required)
• Hospitality: 2 years (Preferred)
• Ability to Commute: Dallas, TX 75205 (Required)

Nice To Haves

• Hospitality / customer service experience in a wellness environment a plus

Responsibilities

• Checking in / checking out guests
• Sharing what Alive and Well offers with our curious guests
• Answering inquiries and scheduling appointments over the phone and in person
• Coordinate many different facets of the business from the Hospitality Desk
• Assisting IV Vitamin Therapy as guests call or arrive for appointments
• Supporting the practitioners i.e. acupuncturists and massage therapists
• Discussing additional enhancements and boosts with guests
• Assist with holistic therapies, laundry, and upkeep of the facility in general
• Opening and closing responsibilities

Benefits

• Free sauna, free cold plunge, free red light
• $30 classics IVs, $60 deluxe IVs
• $5 vitamin shots
• Discounts for acupuncture, massage, facials, lymphatic therapies
• Prescription discount
• 40% off supplements (full time)
• Eligible for medical benefits after 90 days – 32 hours or more.
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision/Dental Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed