Hospitality Quality Assurance Specialist
Triptasticadventures•Milwaukee, WI
•Remote
About The Position
We are seeking dedicated candidates who enjoy assisting their clientele and managing multiple tasks. In this role, you will assist with making and confirming reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services. This role is only for those who are detail-oriented, client-centered, quality assured, and are comfortable working independently in a remote environment.
Requirements
- Must be authorized to work in the US, UK, Mexico, Australia, Spain, or Latin America
- Strong written and verbal English communication skills
- Reliable internet connection and smartphone (computer also recommended)
- Must be at least 18 years of age
Nice To Haves
- Detail-oriented
- Client-centered
- Quality assured
- Comfortable working independently in a remote environment
Responsibilities
- Assist clients with making personalized service arrangements
- Research and compare available options to meet client preferences
- Confirm reservations and ensure accuracy of details
- Provide clear, professional communication via email and phone
- Support updates, modifications, and service-related inquiries
- Complete required and participate in ongoing training
Benefits
- Fully remote capability
- Flexible schedule
- Team support
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
