Hospitality Live AV Professionals

Scott Brown Media Group Inc•Portland, OR

13h

About The Position

SBMG seeks Hospitality Live AV Professionals who are talented, passionate, and well-rounded. This is an hourly position with a variable work schedule based on business and operational needs. Employees may be scheduled for full-time hours, but a minimum number of weekly hours is not guaranteed; hours may fluctuate depending on event schedules, workload, and staffing requirements. The role provides audiovisual services and technical support for meetings and events at properties and for clients. Responsibilities include setting up, operating, and striking audio, video, lighting, and other event equipment; supporting sales and service delivery; preparing estimates; maintaining inventory; and responding to customer needs, including under high-pressure circumstances.

Responsibilities

Represent SBMG professionally and treat guests, clients, employees, and staff with kindness and respect.
Perform duties as an SBMG AVT and support properties, clients, and sales as necessary.
Proactively ensure high-quality service delivery and pursue continuous improvement.
Set up, operate, and strike audio, video, lighting, and other services and event equipment.
Learn and train on correct equipment operation, and teach others SBMG processes when necessary.
Participate in client pre-conference meetings and property EO meetings as necessary.
Create event estimates for clients, including correct pricing for products and services.
Serve as the on-site property contact for events when necessary.
Follow protocols for AV products and services and complete assigned event setup and teardown.
Ensure property inventories are shipped to and returned to the correct locations.
Plan and implement event setups, operations, and strikes involving audio, video, lighting, and other meeting and event hardware.
Record event inventory usage with event software.
Provide professional, courteous technical support and solutions for presentation needs, including under high-pressure circumstances.
Respond immediately to requests for assistance during events in progress.
Set up, calibrate, and provide technical support for display devices, mounting systems, projectors, and video walls.
Set up and operate audio systems, including music programming and speech reinforcement.
Obtain signed work orders and approval for added equipment.
Organize property storerooms and track inventory counts.
Deliver the expected SBMG level of service and perform other duties as assigned.