Hospitality Intern

Shopping Center Management d b a Turnberry AssociatesAventura, FL
Onsite

About The Position

As a Hospitality Intern, you will work at the Turnberry Select Service Hotels. This role is designed to provide hands‑on exposure across key departments, offering a comprehensive understanding of hospitality operations, guest experience, and commercial strategy. The intern will rotate through multiple functional areas, gaining practical experience while supporting day‑to‑day operations and special projects. This opportunity is ideal for students pursuing a degree in Hospitality Management, Business, or a related field who are interested in building a well‑rounded foundation in the hospitality industry.

Requirements

  • Currently enrolled in high school
  • Strong interest in hotel management and operations.
  • Excellent communication, organizational, and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint); familiarity with hotel management software is a plus.
  • Strong attention to detail and a passion for delivering outstanding guest service.
  • Ability to work independently and collaborate effectively with different teams.

Responsibilities

  • Support onboarding and orientation activities
  • Assist with employee engagement initiatives
  • Gain exposure to recruiting, training, and HR operations
  • Assist with guest check‑in and check‑out processes
  • Support guest service standards and service recovery efforts
  • Learn front‑of‑house operations and guest experience best practices
  • Observe housekeeping operations and quality standards
  • Support coordination between housekeeping and facilities teams
  • Gain insight into room readiness, inspections, and asset care
  • Assist with basic accounting tasks and reporting
  • Learn hotel financial operations, budgeting, and cost controls
  • Gain exposure to payroll, invoicing, and financial compliance
  • Support sales initiatives and marketing campaigns
  • Assist with social media, promotions, and collateral development
  • Gain exposure to group sales, events, and brand positioning
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