Chick -fil -A Hospitality Director

Cooper Connect•Savannah, GA

2d•Onsite

About The Position

We are looking for a People Centered Hospitality Director to join our team at Chick-fil-A Oglethorpe. The Hospitality Director will own the overall performance for the Front-of-House team, and manage the day and night shift teams. This “hands-on” leadership opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. This leadership opportunity provides autonomy, allowing you to take ownership in generating results and impacting the lives of both your team and guests. You will work alongside a successful Franchisee while receiving unprecedented support from one of the most successful brands in the country.

Requirements

2 years Leadership Experience, leading teams
Self-starter
Hospitality Experience or Customer Service
Proven track record of developing others
Passion for Chick-fil-A's values

Nice To Haves

Chick-fil-A Leadership Development Program experience
Bachelor's Degree
Chick-fil-A Experience

Responsibilities

Delivering operational excellence & coordinating with other leaders to deliver remarkable results in Front of House operations and Drive Thru
Unique opportunity to create the role, set benchmarks and expectations, while also creating systems and creating internal culture processes
Building high performance teams
Front of House Schedule, day-to-day operations
Customer Experience score performance
Managing a team of 30+ coaching and holding people accountable to high standards
Increasing profitability through implementing procedures to reduce costs, increase productivity
Maintaining a work environment that ensures and promotes food & team safety
Increasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals.