Hospitality Customer Service – Hotel Reservations (Remote)

Destination Careers•Georgia, GA
•$45,000 - $65,000•Remote

About The Position

Join the team to assist clients with booking and managing hotel reservations. Provide excellent customer service, offer detailed information about hotel options, and ensure a smooth reservation process while working from a home office. The role involves communicating with clients by phone, email, or messaging.

Requirements

  • Strong communication and customer service skills
  • Professional, detail-oriented, and self-motivated
  • Basic computer skills and a reliable internet connection

Nice To Haves

  • Hospitality or customer service experience

Responsibilities

  • Assist clients in selecting and booking hotels
  • Share accurate details about hotel amenities, pricing, and availability
  • Manage and update reservation details
  • Communicate promptly and professionally via phone, email, or messaging

Benefits

  • Flexible remote schedule
  • Full training and booking system access
  • Supportive team environment
  • Income-earning possibilities based on performance
  • Travel discounts and perks
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