Hospitality Attendant | Hershey TownePlace Suites

SHANER • Hershey, PA

8h • Onsite

About The Position

The Hospitality Attendant will be responsible for maintaining standards of quality and cleanliness throughout daily assignments, observing all house and safety rules, food handling procedures, and security procedures. This role involves assisting with inventories and following the maintenance program and cleaning schedule. Other duties may be assigned as needed.

Requirements

• Minimum one year customer service experience.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.

Nice To Haves

• Previous hotel experience preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.
• Food safety certification preferred.

Responsibilities

• Welcome, greet and interact with guests in the breakfast and lobby area.
• Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications.
• Handle guest complaints ensuring guest satisfaction.
• Assist with inventories as scheduled.
• Follow maintenance program and cleaning schedule.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed