Hospitality and Travel Coordinator

Traveling with Mchaila•Kentucky, Kentucky, United States, KY

3d•Remote

About The Position

The Hospitality and Travel Coordinator supports clients with travel planning and booking coordination in a remote environment. The role involves helping coordinate vacation packages, cruises, resorts, hotels, tours, and activities; managing booking details and travel documentation; and communicating with clients before and after arrangements are finalized. Coordinators research destination information, supplier promotions, and travel options, maintain organized records, and help provide a positive customer experience. The position includes onboarding, ongoing training, and collaboration with team members.

Requirements

Strong communication and interpersonal skills.
An organized and detail-oriented mindset.
Ability to manage multiple tasks in a remote work environment.
Comfort with learning new systems and tools.
A positive attitude and willingness to grow professionally.
Reliable internet connection and computer access.
Must be a citizen of the US, UK, Australia, or LATAM.

Nice To Haves

Customer service, hospitality, or administrative experience is helpful but not required.

Responsibilities

Assist clients with coordinating vacation packages, cruises, resorts, hotels, tours, and activities.
Manage booking details, confirmations, itinerary updates, and travel documentation.
Provide ongoing support and communication before and after travel arrangements are finalized.
Research destination information, supplier promotions, and travel options to support client requests.
Maintain organized booking records and client communication.
Help ensure a smooth and positive customer experience throughout the planning process.
Collaborate with team members and participate in ongoing training opportunities.