Hospitalist Office Lead - Full Time - Days

Texas Health ResourcesDenton, TX
Onsite

About The Position

The Hospitalist Office Lead - THPG position at Texas Health Denton is a full-time role focused on managing day-to-day office operations within a fast-paced, high-volume clinic. This role requires strong teamwork, compassion, and a commitment to making healthcare more accessible. The lead will build working relationships with various hospital departments and staff, assist with provider onboarding and scheduling, and manage billing and revenue cycle processes.

Requirements

  • H.S. Diploma or Equivalent REQUIRED
  • 6 Months Relevant billing experience REQUIRED
  • 2 Years Administrative/Clerical office experience in healthcare field REQUIRED
  • Ability to perform multiple tasks in one setting.
  • Ability to work both independently and as a team.
  • Able to effectively communicate with providers, vendors, patients and service line peers.
  • Provide positive, professional customer service.
  • Able to maintain confidentiality while handling patient personal health information and records.
  • Demonstrate working knowledge of healthcare administrative concepts.
  • Proficient in Microsoft Office Software.
  • Possess a strong work ethic and maintain a high level of professionalism.
  • Be a team player who can handle multiple projects simultaneously in a fast paced environment.

Responsibilities

  • Manage day-to-day office operations by maintaining visible presence within the hospital to build working relationships with Discharge Navigator, Medical Staff Offices, Care Transitions Managers and Customer Engagement Teams along with other site stakeholders for cross-functional coordination.
  • Assist physician site director and/or scheduler to ensure appropriate coverage, call schedules are filled, and external call sources updated.
  • Assist with new provider onboarding by entering tickets for access, setting up TxEver accounts, train on mask fitting and BPPE, and provider committee assignment.
  • Verify patient information and registration, including insurance benefits and eligibility, enter and submit patient billing into system and verify patient charges are accurate to ensure modifiers, pre-certification/authorization numbers and referring provider information are included, when applicable.
  • Manual entry of charges outside of Epic by creating account when necessary, following registration process.
  • Performs other duties as assigned.
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