Hospitalist Office Lead - Full Time - Days

#REF! • Denton, TX

21h • Onsite

About The Position

The Hospitalist Office Lead position at Texas Health Denton is a full-time role, working Monday through Friday, 8:00 am to 5:00 pm, with 4 days a week onsite. This role is part of an innovative team focused on making healthcare more accessible, integrated, and reliable. The clinic environment is characterized by strong teamwork, collaboration, and a fast-paced, high-volume call center. Compassion and empathy are key values for the team.

Requirements

• High School Diploma or Equivalent
• 6 Months Relevant billing experience
• 2 Years Administrative/Clerical office experience in a healthcare field
• Ability to perform multiple tasks in one setting.
• Ability to work both independently and as a team.
• Able to effectively communicate with providers, vendors, patients and service line peers.
• Provide positive, professional customer service.
• Able to maintain confidentiality while handling patient personal health information and records.
• Demonstrate working knowledge of healthcare administrative concepts.
• Proficient in Microsoft Office Software.
• Possess a strong work ethic and maintain a high level of professionalism.
• Be a team player who can handle multiple projects simultaneously in a fast-paced environment.

Responsibilities

• Manage day-to-day office operations by maintaining a visible presence within the hospital to build working relationships with Discharge Navigator, Medical Staff Offices, Care Transitions Managers and Customer Engagement Teams along with other site stakeholders for cross-functional coordination.
• Assist physician site director and/or scheduler to ensure appropriate coverage, call schedules are filled, and external call sources updated.
• Assist with new provider onboarding by entering tickets for access, setting up TxEver accounts, train on mask fitting and BPPE, and provider committee assignment.
• Verify patient information and registration, including insurance benefits and eligibility.
• Enter and submit patient billing into the system and verify patient charges are accurate to ensure modifiers, pre-certification/authorization numbers and referring provider information are included, when applicable.
• Perform manual entry of charges outside of Epic by creating an account when necessary, following the registration process.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED