Hospitalist Office Lead

#REF! • Arlington, TX

6d • Onsite

About The Position

The Hospitalist Office Lead - THPG at Texas Health Denton will be responsible for verifying patient information, insurance benefits, and eligibility. This role involves filing and entering patient billing into the system, analyzing patient accounts for accuracy, and ensuring all necessary information such as modifiers, pre-certification/authorization numbers, and referring providers are included. The lead will also manually enter charges outside of Epic, create accounts when necessary, and follow the registration process. Additionally, they will coordinate medical documentation with physician charges to support billing to third-party payers and resolve routine patient billing inquiries and problems, including follow-up questions and discrepancies. This position also manages day-to-day office operations, provides guidance to the manager on operational issues, assists with ensuring appropriate coverage, and supports new hire or recurring training processes, phone setups, purchase orders, and office needs. Performs other duties as assigned.

Requirements

• H.S. Diploma or Equivalent
• 2 Years Relevant billing experience
• 2 Years Medical office/general office experience

Nice To Haves

• Ability to perform multiple tasks in one setting
• Ability to work both independently and as a team
• Able to effectively communicate with providers, vendors, patients and service line peers
• Provide positive, professional customer service
• Able to maintain confidentiality while handling patient personal health information and records
• Demonstrate working knowledge of healthcare administrative concepts
• Proficient in Microsoft Office Software
• Possess a strong work ethic and maintain a high level of professionalism
• Be a team player who can handle multiple projects simultaneously in a fast paced environment

Responsibilities

• Verify patient information as well as insurance benefits and eligibility
• File and enter billing for patients into system
• Analyze patient accounts to ensure billing is accurate to include, adding modifiers, pre-certification/authorization numbers and referring providers when applicable
• Manually enter charges outside of Epic by creating account when necessary and following registration process
• Coordinate copies of medical documentation with physician charges to support billing to third-party payers
• Resolve routine patient billing inquiries and problems, handling follow-up questions from patients, resolving discrepancies or errors
• Manage day to day office operations, provide guidance to manager in resolving operational issues
• Assist practice manager with ensuring appropriate coverage along with new hire or reoccurring training processes, phone setups, clinic/office purchase orders and office needs
• Performs other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees