About The Position

The Hospital Unit Secretary facilitates department and patient flow and supports patient care by serving as a frontline customer-service ambassador while performing clerical duties and data-entry functions. This role is in the Surgical ICU at Jackson Memorial Hospital and is a full-time night position on a 3:3 schedule.

Requirements

  • High school diploma required.
  • Generally requires 0 to 3 years of related experience.
  • An AHA Basic Life Support (BLS) credential with at least 6 months of validity is listed as a unit-specific credential.
  • Applicable life-support certification for Healthcare Providers may be required at the unit level upon hire and must be maintained during employment.

Nice To Haves

  • Prior administrative experience or medical office experience is highly preferred.

Responsibilities

  • Prepare and maintain medical records, ensuring pages are labeled and forms, clinical reports, and returning diagnostic studies are placed accurately and promptly.
  • Copy appropriate chart sections and thin or break down charts as needed; send thinned charts to medical records or transfer them with patients to another care area as appropriate.
  • Flag unsigned forms for signature, date, and time, and follow up to ensure completion.
  • Scan documents into the electronic documentation management system.
  • Maintain and update the bed-tracking system to accurately reflect patient status in a timely manner.
  • Transfer and discharge patients in the computer system and update the unit census according to entity standards.
  • Enter patient or unit charges and ensure computer census accuracy at the beginning of the shift, during transfers, and at the end of the shift.
  • Print forms and, for consult documents, record the telephone call, date, time, and name of the person spoken to; ensure patient status is accurate.
  • Assist nurses with patient requests as needed.
  • Assist with transporting supplies and specimens.
  • May assist with delivering meal trays and nourishments and completing menus, if applicable.
  • Obtain the updated operating room schedule daily.
  • Maintain cleanliness of the unit and nurse station.
  • Greet visitors, answer the patient call system and telephones, and deliver messages to the appropriate person.
  • Maintain working knowledge of printers and other clerical equipment, report or tag malfunctioning equipment, and track equipment according to unit or entity standards.
  • Assist with materials management, including ordering supplies, forms, and floor stock.
  • Orient new employees to the job.
  • Assist with collection and storage of patient belongings.
  • In certain units, verify active diet orders with the RN as needed and assist with patient discharges and transfers as needed.
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