Hospital Unit Secretary, JMH Medical ICU, Full Time, Nights

Jackson Health•Miami, FL

9d•Onsite

About The Position

The Hospital Unit Secretary facilitates department and patient flow and patient care by serving as a frontline ambassador in customer service and performing clerical duties and data-entry functions. The position is in the Medical ICU at Jackson Memorial Hospital and is full time on a night schedule. Jackson Memorial Hospital is Jackson Health System’s flagship hospital, an accredited tertiary teaching hospital with 1,500 licensed beds. The hospital provides nearly every medical specialty through multidisciplinary healthcare teams and has served the Miami community for more than a century.

Requirements

High school diploma.
Generally, 0 to 3 years of related experience.
AHA Basic Life Support (BLS) with at least 6 months of validity is listed as a unit-specific credential.

Nice To Haves

Prior administrative experience or medical office experience is highly preferred.

Responsibilities

Prepare and maintain medical records, ensuring pages are labeled and forms, clinical reports, and returned diagnostic studies are placed accurately and promptly.
Copy appropriate sections of charts and thin or break down charts as needed; send thinned charts to medical records or transfer them with patients as appropriate.
Flag unsigned forms for signature, date, and time, and follow up to ensure completion.
Scan documents into the electronic documentation management system.
Maintain and update the bed-tracking system to accurately reflect patient status in a timely manner.
Transfer and discharge patients in the computer system and update the unit census according to entity standards.
Enter patient or unit charges.
Ensure computer census accuracy at the beginning of the shift, when transfers occur, and at the end of the shift.
Print forms and manage computer physician orders; document telephone calls for consults, including the date, time, and person spoken to.
Ensure the accuracy of patient status, such as observation, inpatient, or telemetry.
Assist nurses with patient requests as needed.
Assist with transporting supplies and specimens.
May assist with delivering meal trays and nourishments and completing menus, if applicable.
Obtain the updated operating room schedule daily.
Maintain cleanliness of the unit and nurse station.
Greet visitors and serve as a frontline ambassador.
Answer the patient call system and telephones and deliver messages to the appropriate person.
Maintain working knowledge of printers and other clerical equipment used for the job.
Report malfunctioning equipment and tag broken equipment.
Track equipment according to unit or entity standards.
Assist with materials management, including ordering supplies, forms, and floor stock.
Orient new employees to the job.
Assist with collecting and storing patient belongings.
In certain units, verify active diet orders with the RN as needed.
In certain units, assist with patient discharges and transfers as needed.