Hospital Transitions Coordinator

Banfield Pet Hospital•Vancouver, WA

6d•$31 - $43•Onsite

About The Position

The Hospital Transitions Coordinator will coordinate the centralized planning and execution of new hospital openings, relocations, consolidations, closures, and remodels by aligning field teams, Central Team Support (CTS), and MVH (Mars Veterinary Health) through standardized processes, accurate documentation, and proactive communication. Ensure the efficient and principled use of equipment and materials across assigned markets to prevent waste and support operational readiness. Prepare field and hospital leaders to plan and deliver orientation and onboarding by coordinating facilities, safety, and logistical requirements. Drive continuous improvement through feedback loops, data‑driven insights, and regular communication regarding progress and risks to appropriate stakeholders informed of progress and risks.

Requirements

High school diploma or equivalent is required.
Three years of experience in administrative support, facilities coordination, or onboarding are required.
Stakeholder communication and customer service experience are required.
Strong time management is required.

Nice To Haves

Associate’s degree in Business, Healthcare Administration or a related field is preferred.
Event & onboarding coordination, records management and asset control administration experience is preferred.
Data entry experience is preferred.
Process improvement experience is preferred.
Experience with hospital safety procedures is preferred.
Experience in healthcare or veterinary is preferred.

Responsibilities

Lead and coordinate cross‑functional logistics for new hospital openings, relocations, consolidations, closures, and remodels by aligning field teams, CTS, MVH, vendors, and other stakeholders through standardized planning, scheduling, and communication.
Ensure accurate planning, ordering, installation, transferring, and tracking of equipment, furniture, supplies, and facilities work by partnering with vendors, Commercial, construction managers, and field leaders to support operational readiness and minimize waste.
Oversee coordination across cross-functional groups to align staffing plans for hospitals throughout transition periods, addressing both front-end and back-end staffing needs.
Serve as the primary liaison between vendors, installation teams, and internal partners to confirm scope, timelines, quality, and resolution of open issues related to facilities, inventory, IT, and equipment.
Ensure smooth execution of training and orientation activities by organizing logistics, preparing resources, and supporting leaders throughout the process.
Coordinate facilities‑related onboarding tasks such as access control, workspace readiness, badging, signage, and safety requirements, and monitor completion of facility, safety, and compliance readiness for new and transitioning hospitals.
Manage complete and up‑to‑date project documentation, ensuring clear records that support audits, reporting, and operational continuity.
Actively gather feedback from field, hospital, and cross‑functional partners to identify process gaps, share best practices, and contribute to ongoing improvements in hospital transition and onboarding workflows.
Deliver timely, service‑oriented support to field and hospital teams, proactively communicating risks, changes, and progress, and escalating issues when appropriate.
Partner with construction managers to ensure timelines are accurate and communicated to all parties responsible.
Comply with all policies and standards.
Other job duties as assigned.