Hospital Services Specialist
About The Position
At The Blood Connection, every role plays a part in saving lives. Join our team and help make an impact in your community today! Responsible for assuring that all hospital customers receive blood products as ordered, the transport of products is performed as efficiently and timely as possible, and that excellent customer service is delivered at all times. Responsible for the safe and effective distribution of blood and blood components and all aspects of the distribution process in accordance with AABB and FDA guidelines. Must work closely with the couriers to maintain customer satisfaction. Requires excellent customer service skills.
Requirements
- High School Diploma or GED
- Valid Driver’s License with no major infractions and dependable transportation
- Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers
- Ability to organize and prioritize workload and meet deadlines
- Ability to establish and maintain effective working relationships with staff, management, and peers.
Responsibilities
- Ensures that all orders are filled and delivered in a timely manner
- Coordinates routes and pickups to ensure timely processing and delivery
- Performs all procedures for the shipping and receiving of blood components
- Assists in inventory management and stock rotation of blood and blood components
- Provides support to hospital blood banks served by the blood center
- Ensures that all orders are filled and delivered in a timely manner
- Performs modifications of blood products as expected (irradiation, washing, freezing, etc.)
- Works closely with couriers for most efficient routes
- Works with others to fulfill the mission of The Blood Connection
- Practices good customer service relations with co-workers, clients, and the general public
- Operates company vehicles in a safe manner
- Produces accurate, precise, and legible documentation
- Performs on-call duties as assigned
- Performs housekeeping duties as needed to keep a clean and orderly work area
- Other duties as assigned or required
Benefits
- 24 Days PTO! - Use it, Cash it, Roll it over
- Potential Company Bonuses
- Tuition Reimbursement
- 401k Retirement Plan
- Health Insurance (Medical, Vision, and Dental)
- Healthcare and Dependent Care FSA
- Short and Long-Term Disability
- Employee Assistance Program (EAP)
- Basic Life Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
