Hospital Services Director - Operations
About The Position
US Anesthesia Partners is seeking a Hospital Services Director – Operations to provide operational leadership for hospital-based anesthesia services within the Nashville market. This role acts as the main liaison between USAP physician leadership, hospital administration, and corporate teams, ensuring efficient daily operations, strong partner relationships, and alignment between clinical service delivery and organizational objectives. The position is responsible for cultivating trusted hospital relationships, enhancing operational performance, and supporting strategic growth, all while ensuring anesthesia staffing models meet hospital demand and patient care needs.
Requirements
- Bachelor's degree in business, healthcare, or operations.
- Minimum of 7 years professional experience.
- Minimum of 2 years experience directing a team.
- Minimum of 3 years of healthcare, surgery, or physician services experience.
- Strong project management and change leadership experience.
- Strong communication skills.
Responsibilities
- Serves as the primary operational contact for hospital executives, OR directors, Chief Anesthesiologists, and Lead CRNAs.
- Builds and maintains trusted, responsive relationships that enable rapid resolution of operational issues.
- Represents USAP as a collaborative partner while reinforcing contractual expectations and service standards.
- Oversees daily operational performance across hospital partnerships, including scheduling workflows, staffing coordination, and provider support.
- Identifies operational inefficiencies and implements practical solutions to improve throughput, predictability, and patient flow.
- Monitors operating room utilization trends and collaborates with hospital partners on block utilization and efficiency initiatives.
- Collaborates with physician leaders and scheduling teams to align anesthesia staffing models with surgical demand.
- Supports analysis and optimization of block schedules, add-on volume, and daily staffing needs.
- Escalates staffing risks and capacity constraints to leadership with recommended solutions.
- Partners with finance, HR, compliance, credentialing, and analytics teams to ensure operational accuracy, regulatory adherence, and effective reporting.
- Supports onboarding and credentialing coordination for providers across hospital facilities.
- Collaborates with data analytics teams to translate operational data into actionable insights.
- Supports strategic planning and growth initiatives, including new hospital relationships and service expansions.
- Assists in operational readiness planning for new contracts and evolving service models.
- Contributes to responses for hospital inquiries, proposals, and performance reviews.
- Fosters a culture of accountability, responsiveness, and service excellence.
- Supports physician and clinical leadership in maintaining positive hospital relationships.
- Mentors operational staff and contributes to leadership development efforts.
Benefits
- Eligible for an annual bonus
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What This Job Offers
Job Type
Full-time
Career Level
Manager
