Director, Hospital Nutrition Services

UT Southwestern Medical CenterDallas, TX
Onsite

About The Position

This position provides direction, planning and supervision of food services and clinical nutrition services to ensure that the department provides efficient, high quality meal service and nutritional care to patients and customers. These services may also include multiple retail food/beverage units and catering services. The position provides strategic direction to ensure the department goals are consistent with organizational objectives.

Requirements

  • Bachelor's Degree In Nutrition and Food Service Management, or related field.
  • 5 years progressively responsible experience in the management of retail and patient food service, production and procurement, and experience managing clinical food service operations.
  • Requires a high level of nutritional and dietary knowledge.
  • Additional years of related experience may be considered in lieu of stated degree.

Nice To Haves

  • Certification as a Registered Dietitian (RD)

Responsibilities

  • Provides required leadership, planning, and direction to create and deliver high quality food and nutrition services and dietary care. Oversees menu planning and recipe development, food production, procurement and storage of food and nutritional supplies and equipment, retail operations, patient food services, and patient dietary counseling.
  • Plans and directs the implementation of information systems for the department. Works with organization and vendor resources to implement and manage systems for patient menus and ordering, the management of food production and forecasting, retail sales accounting and tracking, and patient dietary services.
  • Directs personnel actions including recruiting, new hire actions, interviewing and selection of new staff, salary determinations, training, and performance management. Supports staff training and development to motivate staff to provide highest level of service and to remain current on industry trends. Establishes and communicates team goals and provides feedback and recommendations for improvement. Creates cohesive teams committed to clinical, product and service quality.
  • Brings innovative and synergistic ideas into the workplace by evaluating new products, emerging trends and technologies, economic changes, and industry innovation. Participates in system-wide task forces and/or teams to assess and promote the use of common practices and economies.
  • Manages quality, safety and compliance for all facility food and nutrition services. Creates and administers measures and benchmarks for all required outcomes in product and service quality, regulatory compliance, customer satisfaction, safe work practices and employee engagement and satisfaction. Assures that all reporting staff maintain required food handling and professional certification.
  • Manages the department's financial performance. Forecasts and manages retail food and catering revenues. Develops and manages operational and capital budgets. Manages operating expenses and other key indicators within agreed upon parameters. Reconciles monthly operating expense budget variances.
  • Under the general supervision of a facility administrator, this position is responsible for all aspects of retail and patient food services on a 24-hour basis and for all clinical nutrition and patient dietary care services. The position plans and provides systems to support customer needs and evaluate service levels. Position organizes, directs and modifies food service activities to ensure high quality, cost-effective, and efficient operations. The position develops budgets, goals, and objectives for the department and is responsible for menus, quality assurance and utilization management programs.
  • Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

Benefits

  • PPO medical plan, available day one at no cost for full-time employee-only coverage
  • 100% coverage for preventive healthcare-no copay
  • Paid Time Off, available day one
  • Retirement Programs through the Teacher Retirement System of Texas (TRS)
  • Paid Parental Leave Benefit
  • Wellness programs
  • Tuition Reimbursement
  • Public Service Loan Forgiveness (PSLF) Qualified Employer
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