ASSOCIATE DIRECTOR OF FOOD & NUTRITION, HOSPITAL

Compass Group•Murfreesboro, TN

12d•Onsite

About The Position

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients. The Associate Director of Food & Nutrition Services supports the overall operation of foodservice programs within an acute care hospital. This leadership role oversees multiple service areas, including Patient Dining Services, Retail Dining Operations (cafeteria, physician lounges, coffee shop), and Catering Services. The Associate Director partners with department leadership to ensure exceptional patient and customer experiences, operational excellence, regulatory compliance, financial performance, and team development.

Requirements

ServSafe® certification required or obtainable within established timeframe.

Nice To Haves

3 to 5 years of progressive foodservice management experience, including healthcare/hospital operations
Bachelor's degree in Food Service Management, Hospitality, Nutrition, or a related field
Registered Dietitian (RD/RDN), Certified Dietary Manager (CDM), or related certification preferred
Experience overseeing multiple service lines, including patient services, retail dining, and catering
Strong knowledge of food safety, sanitation, infection prevention, and regulatory requirements
Proven leadership, financial management, and team development skills
Experience with budgeting, purchasing, inventory control, and food cost management
Excellent communication, organizational, and relationship-building skills

Responsibilities

Assist in the leadership and daily management of patient dining, retail, and catering operations
Ensure high standards of food quality, service excellence, sanitation, safety, and regulatory compliance
Support financial performance through effective labor, food cost, inventory, and budget management
Lead quality improvement initiatives to enhance patient, guest, and client satisfaction
Develop, coach, and mentor managers and frontline associates
Foster strong relationships with hospital leadership and interdisciplinary teams
Monitor operational and financial metrics to drive continuous improvement