Hospital Scheduler - Schedgistrar Associate

Trinity HealthHartford, CT
Onsite

About The Position

Accurately completes the pre-registration process in the OB Unit. Helps to ensure that the patient flows through the scheduling and registration process as quickly as possible ensuring all registration and financial requirements are completed in a consistent manner. Acts as a liaison for patients with questions regarding appointments, procedures outside of clinic, clinical flow and staff knowledge.

Requirements

  • Minimum High School Diploma or equivalent required
  • Minimum of 6 months customer service experience required

Nice To Haves

  • Familiarity with scheduling evaluations, preferably in Epic, is desirable
  • 2 years clerical experience in a medical field preferred
  • Knowledge of medical terminology preferred

Responsibilities

  • Responsible for collection of complete demographic, financial information and clinical orders (when applicable)
  • Contact and register all patients who have scheduled procedures and visits within the center
  • Update patient records, demographic and financial information
  • Greet patients and check in patients into computer system and if patient is not pre-registered, complete the registration process
  • Collect, process and reconcile patient liabilities

Benefits

  • Great Benefits and Health Insurance Coverage - Starting Day 1
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