Hospital Responder (1.0 FTE) - Next Step (grant-funded)

Hennepin Healthcare•Minneapolis, MN

7d•Onsite

About The Position

Next Step is a grant-funded department that works as a hospital-based violence intervention program partnership between the City of Minneapolis and Hennepin Healthcare System (HHS). The program serves victims of violent injury (e.g. gunshot, stabbing, serious assault) who have been treated at HHS/HCMC, North Memorial, Children's, or Abbott Northwestern. Under general supervision, this position responds to eligible participants for the Next Step Program and assesses participant needs.

Requirements

High school diploma or equivalent -OR- An approved equivalent combination of education and experience
Basic computer skills
Ability to keep accurate and timely records
Ability to read and follow written instructions; understands and communicates verbal and written information
Ability to work well with others
Driver's license and insured vehicle access required

Responsibilities

Conducts daily hospital rounds connecting with participants still hospitalized; connects with any new participants who have arrived on weekdays since last on-call shift
Provides weekday evening and overnight coverage
Responds to notifications of eligible participant arrival at Hennepin County Medical Center, North Memorial Hospital, or Abbott Northwestern Hospital; arrives at hospital within 30 minutes of notification; stays at hospital as needed or until shift ends
Conducts initial bedside visit(s) and provides immediate crisis response for patient and family support system
Provides comfort and education about emotional consequences following violent injury
Builds rapport, assesses risk for retaliatory violence, assesses strengths and needs, and determines need for community-based follow-up services
Assesses participant needs and addresses community-based needs, including assistance with employment, education, health care, basic needs, housing, legal aid, transportation, and social and recreational program assistance
Guides participant through development and achievement of goal plan
Provides referrals to community service providers and fosters connections to long-term resources
Supports participant in navigating systems
Provides participants with connection to positive, trusted adult
Maintains ongoing contact with youth and family until patient is discharged from care to assigned Next Step Case Manager
Documents all participant contacts and activities