Registration - Hospital

Mile Bluff Medical Center•Mauston, WI

About The Position

The Hospital Registration position greets patients and obtains and verifies patient demographic and insurance information. The role supports patient appointments and hospital stays by collecting required paperwork and consents, processing payments, maintaining registration records and reception areas, and assisting with hospital operations.

Requirements

  • High school diploma or equivalent required.
  • Exceptional accuracy and attention to detail required.
  • Intermediate proficiency with computers required.
  • Self-starter with excellent interpersonal communication and problem-solving skills.

Nice To Haves

  • One year or less of related work experience preferred.
  • Experience working in the medical industry preferred.

Responsibilities

  • Welcome patients and visitors in person or by telephone.
  • Register patients for appointments by verifying demographic information, date of birth, address, phone number, contact information, and insurance eligibility.
  • Collect necessary paperwork and consents for treatment.
  • Document the cash drawer, process payments, collect copays, and assist patients with basic billing questions.
  • Place ID bands on patients admitted for surgery and inpatient stays.
  • Maintain the bed board and take care of discharges.
  • Calculate a daily census of clinics, hospital inpatients, and nursing home listings.
  • Assist with on-the-job training for new employees.
  • Keep the reception area neat and orderly.
  • Participate in medical office emergency routines when required and summon triage when needed.
  • Perform other duties as requested.
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