Hospital Privileging Coordinator

CHG Healthcare•Midvale, UT

7d•Hybrid

About The Position

CompHealth is the nation’s largest locum tenens staffing agency, offering more than 100 physician specialties, as well as permanent physician placement and both temporary and permanent allied healthcare staffing. At CompHealth, we are known for our employee-centric culture, strong core values and providing outstanding customer service. With CompHealth you can love what you do and impact the lives of millions of patients ever year. The hospital privileging coordinator is responsible for owning and directing the processes for providers who have been accepted to assignments where hospital privileges and/or credentials are necessary. This position demands the ability to be directive, accountable, hold others accountable, communicate effectively, prioritize, be detail oriented, manage complex workflows, adapt quickly to change, multitask, act proactively and with urgency, the desire to grow within the job function, support management decisions and changes, adhere to divisional guiding principles and company’s core values

Requirements

Ability to analyze information for inconsistencies and problem solve
Excellent time management skills focusing on urgent deadlines & efficient prioritization
Interact professionally with providers, clients, teammates, vendors and verifying entities
Strong computer skills in word processing and database programs (MS Word and MS Excel preferred)
Strong organizational skills and attention to detail
Great communication skills both written and verbal
Self Sufficiency
Work on multiple tasks simultaneously
Ability to manage and drive complex processes efficiently
Ability to work efficiently, both independently and as a team
Effectively manage large amounts of information and documentation in a timely and professional manner
High school diploma or equivalent
One year work experience in an administrative position supporting professional level functions in a fast paced, team environment
Minimum one year in a clerical/support position

Nice To Haves

Work experience in the healthcare or staffing industries
Working knowledge of medical terminology
College Education

Responsibilities

To own and drive all job responsibilities in a professional, kind, accurate, efficient, engaging, proactive and urgent manner.
Drive all processes related to completing credentialing requirements and obtaining hospital privileges according to client(s) medical staff rules, regulations and/or bylaws: Identify and map the hospital privileging process for each client, documenting the process concisely for fellow coordinators, Communicate to provider privileging requirements and set expectations of what is required of them in the privileging process, Pre-populate applications for provider review and completion, Coordinate with the provider to obtain client’s required documentation, Assist clients in getting all verifications and documents needed to complete the hospital privilege/credentialing/payer applications, Request and track drug screens, health information, background checks, procedure logs and other required supporting documentation, Email, Fed Ex, mail, and fax verification requests to the appropriate sources as needed and follow up to ensure completion and return to client, Anticipate hurdles in privileging process and proactively troubleshoot to ensure they do not impede the process, Responsible for driving the privileging process with provider and client and ensuring it is completed in time for targeted start date
Drives ongoing communication with sales, business partner teams, doctors and clients: Communicate progress and potential delays to sales and across business partner teams, Work in a collaborative manner with all stakeholders to problem solve and resolve roadblocks or hurdles throughout the hospital privileging process, Notify recruiters and Quality Assurance when new malpractice or other Quality Assurance actions come up in the privileging process
Update required systems and spreadsheets throughout the process to ensure they are current and accurate: Keep up to date notes and records of all communication and action on each file
Be a champion of our customer service experience through: Clear and personable verbal and written communication, Collaborating with other BP teams if/as needed throughout the process, Understanding the unique needs of our providers and clients, and providing creativity and personability throughout the process
Engage in new hire, onboarding and in-service training and mentoring
Proactively seek opportunities to learn and grow within the HP and other business partner roles by volunteering to take on additional responsibilities, and stepping in to provide additional support as needed

Benefits

401(k) retirement plan with company match
Traditional healthcare benefits such as medical and dental coverage
Onsite health centers
Corporate wellness programs
Free behavioral health appointments
Flexible work schedules - including work-from-home options available
Recognition programs with rewards including trips, cash, and paid time off
Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
Tailored training resources including free LinkedIn learning courses
Volunteer time off and employee-driven matching grants
Tuition reimbursement programs